Refund Policy
Coaching is a service, not a physical product — so this is short and specific rather than borrowed from a shop.
Last updated 3 August 2026
The policy
You may request a full refund within 7 days of payment, provided your personalised plan has not yet been delivered.
Once your custom diet and training plan has been sent to you, the work has been completed and the fee becomes non-refundable. That plan is built specifically around your reports, your medication and your circumstances — it cannot be un-made or resold.
How to request one
Email roshan@coachroshan.com or message +91 99388 07599 with the name and email used at purchase. You do not need to justify the request.
Refunds are processed within 7 working days to the original payment method. Your bank may take a few days more to show it.
Monthly and quarterly programmes
If you are on a recurring programme and want to stop, tell me before the next billing date and you will not be charged again. The period already paid for runs to its end — I do not cut coaching short mid-period.
If I end the programme
If I end a programme early for any reason on my side, I refund any period you have paid for but not received. In full, without you having to ask.
Things this policy does not cover
- Dissatisfaction with results where the plan was not followed — I coach the process, I cannot guarantee an outcome
- Programmes bought at a stated discount or as part of a promotion, unless the offer said otherwise
- Requests made more than 7 days after payment
Your legal rights
Nothing here removes your rights under the Consumer Protection Act, 2019. If you believe a service was not delivered as described, those rights apply regardless of what this page says.
If something has gone wrong
Please talk to me before anything else. If a programme is not working for you I would far rather understand why and fix it — most of the time there is a reason, and usually it is something I can address.
Questions about this page? Email roshan@coachroshan.com or message +91 99388 07599.